Friday, November 17, 2017

Track Self Service Usage with Google Analytics

Google AnalyticsThe standard integration with Google Analytics is now available. This integration allows support organizations to track and report on their ITRP Self Service traffic using the advanced web analytics service offered by Google.

ITRP's standard Google Analytics integration
The administrator of the organization's ITRP account can activate this integration in the 'Apps' section of the Settings console. All that is needed is a Google Analytics tracking ID to ensure that this ID is embedded in all Self Service pages.

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