Wednesday, November 1, 2017

More Report Filters

FilterThe ability to filter reports was only recently introduced. It appears to be quite popular. Customers have already submitted requests for additional filters, which helps us to decide which filters are important to have.

The most recent release has added the following filters for the configuration item reports:
  • Site
  • Service
  • Product
Adding a filter to a request report
These additional filters are now available for the request reports:
  • Organization
  • Site
  • Service
  • Service Instance

The problem and change reports got the following additional filter:
  • Service

And finally, the SLA reports can now be filtered on:
  • Service
  • Service Instance
  • Organization

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