Wednesday, November 15, 2017

10 More Reports

Bar chart horizontalNew reports continue to be added to the 'Reports' section of ITRP's Analytics console. This week, the following 10 reports have become available:

  • Open Requests by Service Instance
  • Completed Requests by Service
  • Completed Requests by Impact
  • Completed Requests by Organization
  • Completed Requests by Service Instance
  • Completed Requests by Site
  • Active Problems by Service
  • Solved Problems by Service
  • Open Changes by Service
  • Completed Changes by Service

Solved Problems by Service report
By default, the reports with completed requests, problems and changes include the records that were completed during the past 3 months. By clicking on this default date range it is possible to set a custom date range.

0 comments:

Post a Comment