Monday, September 11, 2017

Delayed Automation Rules

AutomationAn extra option has been added to the Trigger field of automation rules. It is the option ‘After delay’.

Automation rule that needs to be executed after delay
When this option is selected in an automation rule, then another rule can be added in which a delayed action is defended for the first rule.

Adding a delay action
The second rule then defines how much time needs to have passed before the action(s) of the first rule get executed.

Automation rule that defines delay
An example of a delayed rule has been added to ITRP's online help. This example describes how a delayed rule is used to send a reminder to a change approver after 1 day. This example can also be found in the ITRP demo data (see the end of the example for details).

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