Saturday, July 1, 2017

Increased Attachment File Size Limit

Resource PlanningThe file size limit for attachments has been increased from 10 MB to 20 MB. This makes it possible to include a short video of an issue or a solution in a request.

Maximum ITRP attachment file size limit exceeded
For longer videos, it is best to first upload these to a video sharing site. The link to the video can then be included in the Note field. That ensures that your organization's network bandwidth is used more efficiently.