Thursday, March 16, 2017

QR Codes for Knowledge Articles

QR Code for Short URL in ITRPYou were already able to use ITRP to generate short URLs and corresponding QR codes for configuration items and request templates. Now you can do this for knowledge articles as well.

Short URL for ITRP Knowledge Article QR Code
QR Code for ITRP Knowledge ArticleThis allows organizations to stick a QR code sticker on everything that their staff may have questions about. When the QR code is scanned, the instructions of the knowledge article open for the employee in ITRP Mobile.