Monday, March 6, 2017

Limit Access of Key Contacts

AccountThe Key Contact role can now be limited to specific support domain accounts. This makes it possible, for example, to give someone the Key Contact role for the Facilities Management and IT domains, but not for HR.

Define key contacts per support domain
The result is then that this person can see all requests from his/her colleagues, with the exception of their HR requests, which could potentially contain privacy-sensitive information.

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