Friday, November 18, 2016

A Welcome Addition to the Team

WebhooksToday, it is my great pleasure to announce that Bartłomiej Duma has joined the ITRP Institute. Bartek (as he is known to us) has taken on the role of service management consultant, which means that he will be supporting ITRP partners and customers with their ITRP implementations.

Bartłomiej DumaAbout 5 years ago, Bartek started to work with ITRP at Danone where he helped several Danone organizations with their service management implementations. Later, he worked for Opera Software as a system administrator. This has allowed him to experience service management from a very practical perspective. Apart from his activities at the ITRP Institute, Bartek continues to provide ITIL Foundation training.

The combination of his theoretical ITIL knowledge and his hand-on background supporting ITRP implementations and working in the trenches as a system administrator, makes Bartek a valuable addition to our team. We are very happy to have him on board.