Sunday, April 19, 2015

Request Review by Approvers

ApprovalApprovers are now able to review all the requests that are linked to the changes they have been asked to approve. The requests can be opened directly from their approval tasks in ITRP Mobile or ITRP Self Service.

Hyperlinked requests in approval task
The requests can also be opened using the hyperlinks in the Change Summary PDF file that is attached to approval tasks and the email notifications for those tasks.

Hyperlinked requests in change summary
Having access to the requests gives approvers more information about the changes for which their approval has been requested.