Tuesday, August 19, 2014

Managers from Other Accounts

PersonCompanies with IT departments in multiple countries typically have one ITRP account for each IT department. In such environments, the end users of each country are registered in the ITRP account of their local IT department. The manager of each person also gets registered in ITRP to facilitate the change approval process.

But what if someone's manager is employed in another country? This is quite common in large corporations. To accommodate that situation, you can now select a person from another account in the Manager field.

Selecting a manager from another ITRP account
This new feature is restricted, however. The Person record that you are linking to a manager must be stored in an account that has a trust relation with the account in which the manager's Person record is stored. In addition, you need to have access to both accounts.

Although this is only a minor enhancement, it enables an effective approval workflow within large multinationals.

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