Thursday, September 12, 2013

Extend Your Telephony Integration

APIAn extra integration option has been made available in the ITRP REST API. This feature can be used by external applications to look up a person in ITRP using his or her telephone number.

This can be useful if, for example, your organization uses Microsoft Lync and you would like Lync to automatically pull up the contact details of each caller from ITRP.

You can find all the details of this new integration option in the ITRP developer documentation.