Monday, July 29, 2013

Internal Supplier

ProductConfiguration items are not always bought or leased from external suppliers. Many organizations do some in-house software development and they may even assemble some hardware themselves for specialized purposes.

For such home-grown products and CIs it is now possible to indicate that they were built internally. An additional option has been made available for this that configuration managers can use when they click on the Supplier field.

Selecting the supplier of a product
Apart from the external organizations, they will see the internal organization that is directly linked to the account to which the product or CI belongs. Selecting this internal organization lets everyone in the support organization know that it is one their own creations.