Wednesday, August 1, 2012

An Improvement for Configuration Managers

ProductWhen we ask configuration managers who are new to ITRP to register a new CI, they all go to the Records console where they select the "Configuration Items" option. Apparently it was not intuitive that the product, which acts as a template for the new CI, had to be opened first. So we've made the Add button available in the toolbar for configuration managers when they are in a configuration items view.

Add a configuration item
Select a productWhat's especially helpful is that the product that was used to register the selected CI will already be selected for you. This makes it easy to find the right product. And when the Product record already contains most of the information for the new CI, it makes registering new CIs almost fun.

Why don't you give it a try? Just open a configuration items view and click on the Add button. It should feel completely natural.