Tuesday, June 12, 2012

Another Way to Pass Events to ITRP

EventIt has already been possible for some time to pass events from system management tools to ITRP using the API. Recently we made the Mail API available to send events to ITRP using email.

Now we have added the Events API to support monitoring tools that prefer sending HTTP requests rather than email. Like the Mail API, the Events API offers a number of useful features such as an extended set of parameters and default values for required fields.

This provides yet another way for you to integrate your event management process with your incident management process.